Helpdesk Contact us

char helpdesk

At char we strive to offer the best possible service. And to make our support service as efficient and agile as possible, we ask you to send us your requests using this form.

Report an incident

Many incidents and/or queries can be resolved more quickly with prior telephone communication, so it would be extremely useful if you could provide us with a telephone number and contact hours.

Separador de sección

Separador de sección (copia)

Haz clic o arrastra archivos a este área para subirlos. Puedes subir hasta 6 archivos.


Remote assistance

Download and run Teamviewer to provide our technicians with the Teamviewer ID code to enable remote access to your computer.



Check our frequently asked questions and access the documentation of our applications.

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